CHANDLER, Ariz. – July 23, 2026 – Viking Marketing, a customer relationship management and artificial intelligence company based in Chandler, Arizona, provides an AI appointment setter and all-in-one CRM platform built for local service businesses. The company, which holds a 5.0 rating across 21 verified customer reviews, serves appointment based businesses across the United States and consolidates lead response, messaging, reviews, payments and customer tracking into a single system.
Viking Marketing’s software responds to inbound customer inquiries by text message, website chat, Instagram, Facebook Messenger, Google Business messages and email, typically within 60 seconds. The system answers common questions, qualifies prospective customers according to rules set by each business, and books appointments directly to the business’s calendar. Conversations that require human judgment are transferred to staff.
Slow response to inquiries is a persistent problem for small service businesses, where customers frequently book with the first company that answers. Viking Marketing designed its platform for industries in which response speed often decides which business wins the customer.
The platform serves a range of appointment based and service based industries, including dental practices, medical spas and aesthetics clinics, gyms and fitness studios, home service and trade contractors such as HVAC, plumbing, electrical and roofing companies, real estate agents and brokers, insurance agencies, mortgage brokers, salons and barbershops, chiropractors and law firms. The company also works with marketing agencies, SaaS companies and B2B sales teams that manage inbound leads at scale.
In addition to automated lead response, the platform consolidates functions that small businesses typically manage through separate tools. These include a unified message inbox, automated review requests, missed call text back, customer database re-engagement campaigns, invoicing and text based payments, and lead and customer tracking. The company reports that most businesses are operational on the platform within 48 hours of signing up, with setup handled by its Chandler based team.
“Local service businesses lose customers every day for one reason: nobody answered fast enough,” said Charles DeFelice, founder of Viking Marketing. “We built Viking in Chandler to solve that problem for our neighbors first. Today businesses across the country use the platform to respond to every inquiry in under a minute, around the clock, without adding staff.”
Subscription plans start at $297 per month, with no long term contracts or setup fees. The platform is designed for service businesses with at least 50 existing customers.
About Viking Marketing
Viking Marketing is a Chandler, Arizona based software company that provides an AI appointment setter and all-in-one CRM platform for local service businesses. The platform combines automated lead response, unified messaging, review management, payments and customer tracking in a single system, and serves appointment based businesses across the United States.
More information is available at https://vikingmarketing.ai.
Media ContactCompany Name: Viking MarketingContact Person: Charles DeFeliceEmail: Send EmailPhone: (480) 360-4644Address:4240 S Arizona Ave #1063 City: ChandlerState: Arizona 85248Country: United StatesWebsite: https://vikingmarketing.ai
